GET YOUR TOYOTA SERVICED AT OUR TSM CERTIFIED DEALERSHIP
There’s one word that portrays excellence, quality and standard: Platinum. That’s why we are excited to announce that we are a Platinum Certified Toyota dealership. Not only does this show our dedication to customer service but also our constant push to be the best dealer that we can be.
Toyota’s TSM (Toyota Service Management) is the number one certification program for Toyota dealerships. To become at TSM certified dealership our parts and service department had to go above and beyond in every way to meet the global standards. These standards are tough to meet, but as hard as it is to meet them, we love the satisfaction of achieving this prestigious designation.
Our commitment to excellence doesn’t stop when we achieve this goal though, we have to constantly improve. The TSM program is an annual certification and therefore we have to continue looking at our practices and improving in three key areas: safety, quality and customer satisfaction.
HOW WE BECAME TOYOTA SERVICE MANAGEMENT CERTIFIED
Putting our customers first is just the start of becoming a TSM certified dealership. There is so much more to it, and that’s why not every dealership is awarded this prestigious designation. First, we have to constantly be improving our standards and procedures. This gives us the ability to provide the best service and keep ahead of the curve.
We love learning and developing, that’s why we will never stop. Because of our love of learning we are constantly training our technicians with the latest technology, this makes them better prepared to service your vehicle.
At the end of the day, we aim for perfection. So we use state-of-the-art technology, updated diagnostics, and environmentally friendly facilities.
BOOK YOUR APPOINTMENT TODAY
Ready to see the difference that is a TSM certified dealer? Contact us today to set up your next service appointment today at Mayfield Toyota in Edmonton.